|Colleen P. Frankenfield, President and CEO, Medical Director, Lutheran Social Ministries of New Jersey
Susan Nelson, MD, FACP, FAAHPM serves as medical director of Senior Services, Franciscan Missionaries of Our Lady Health System, and Franciscan PACE. She is currently chair of the LaPOST Coalition an initiative of the Louisiana Health Care Quality Forum and also serves on their board. She is a fellow of the American College of Physicians and the American Academy of Hospice and Palliative Medicine as well as an advocate for senior health. She works with the Louisiana State Medical Society Council on Public Health and is a member of the Board of the Directors for the National Physician Orders for Life-Sustaining Treatment (POLST) Paradigm Task Force. She is a faculty member for Respecting Choices.
|Fr. Charles Bouchard, Senior Director, Catholic Health Association
Fr. Charles Bouchard, OP, S.T.D., is senior director, theology and ethics at the Catholic Health Association. He assists the Catholic health ministry nationwide as an author, educator and consultant on the Church’s theological and ethical teaching. Prior to joining CHA, he served as provincial of the Dominican Province of St. Albert the Great from 2011 to 2015, and as vice president for theological education at Ascension Health from 2008 until 2011. Prior to Ascension Health, he served as president and associate professor of moral theology at Aquinas Institute of Theology in St. Louis for 18 years. He was instrumental in beginning Aquinas’ Master of Arts in Health Care Mission program, as well as the nation’s only Catholic doctoral program in preaching. He writes and lectures on issues in health care, health care ethics, Catholic identity in sponsored institutions, and the intersection of political life, religion and faith.
|Colleen Frankenfield, President & CEO, Lutheran Social Ministries of New Jersey
Colleen Frankenfield has worked in faith based health care and senior services for over 30 years as a Nurse, Director of Nursing, Administrator and Executive Director. For 20 years, she worked with the Archdiocese of Philadelphia. While in law school, she worked for the CMS/Maximus as a Medicare Appeals Adjudicator. In addition to practicing law in the area of professional liability, she also had the opportunity to work with educational institutions. She is currently the Chair Elect for Leading Age NJ, the Vice President of the Alumni Association Board at Felician University and a member of the Loyola Society at St. Joseph University. As President & CEO of the Lutheran Social Ministries of New Jersey, she is responsible for the oversight and management of a social ministry agency, which has 3 continuing care retirement communities, a PACE program, 16 affordable housing communities and home care among other types of services.
|Paul MacGiffert, President & CEO, The Carmelite System, Inc.
Paul MacGiffert is the President & CEO of The Carmelite System, Inc. a New York not-for-profit organization with 14 long term care member facilities and 2 affiliates in eight states and Ireland. Prior to this appointment, he served as the Senior Vice President/Chief Financial Officer of The Carmelite System since March 2000. He was Chief Financial Officer and Vice President of Finance for the Franciscan Health Partnership from 1991 to 2000; Controller of St. Clare’s Hospital located in Schenectady, New York from 1983 to 1991; and Audit Manager for Walquist and Renodin, P.C. from 1976 to 1983. He received his Bachelor in Business Administration in Accounting from Siena College located in Loudonville, New York. He is a Certified Public Accountant.
|Dr. Susan Nelson, Medical Director, Franciscan Missionaries of Our Lady Health System
Susan Nelson, MD, FACP, FAAHPM serves as medical director of Senior Services, Franciscan Missionaries of Our Lady Health System, and Franciscan PACE. She is currently chair of the LaPOST Coalition, an initiative of the Louisiana Health Care Quality Forum and also serves on their board. She is a fellow of the American College of Physicians and the American Academy of Hospice and Palliative Medicine as well as an advocate for senior health. She works with the Louisiana State Medical Society Council on Public Health and is a member of the Board of the Directors for the National Physician Orders for Life-Sustaining Treatment (POLST) Paradigm Task Force. She is a faculty member for Respecting Choices.
|Sr. Maxyne Schneider, President, Sisters of St. Joseph of Springfield
A Sister of St. Joseph of Springfield (Mass.), Sr. Maxyne Schneider has been an educator, first as a high school teacher, then as faculty member and Academic Dean at the College of Our Lady of the Elms, founded by her congregation. In 1996, she co-founded the House of Peace & Education (HOPE) in a semi-rural part of Massachusetts, where she worked with women and children at risk as a staff member and director for 12 years. After working briefly as a grant writer in a ministry for women leaving incarceration, she was elected President of her congregation. During the six-year term ending in June 2017 her Sisters addressed a major financial challenge that required sale of the congregation’s motherhouse and move of their elder Sisters to share residences with other congregations. She resides in Western Massachusetts.
2017 Co-Sponsor Facilitators
President & CEO, REALM
In 2008, Robin Eggert was called to start the Catholic Leaders’ Symposium to create an opportunity for diverse Catholic senior health and housing providers to gather with the hope of sharing wisdom and gaining insights to prepare and sustain their ministries for the future. She is the President and Founder of REALM, which focuses on creating client organizations’ sustainable future. She is a sought-after speaker on transformational leadership, gerontology, industry trends, and innovation. She has authored numerous senior health care articles for state, national, and international publications. She is also a Certified Geriatric Care Manager and Health and Wellness Coach.
Vice President of Member Relations, LeadingAge
For 15 years, Nancy Hooks has been a Vice President of Member Relations for LeadingAge. She is a Certified Association Executive (CAE) through the American Society of Association Executives; in addition, she is certified as an Aging Services’ Professional and a Housing Occupancy Specialist. Nancy is the recipient of a U.S. Senate Committee on Banking, Housing and Urban Affairs’ testimonial citation for her service as Co-Chair of the Seniors Commission. She has also received the Distinguished Certified Aging Services Professional Graduate Award, Award of Excellence for Advocacy from the American Association of Service Coordinators, Award of Excellence in Membership Development from LeadingAge and a Governor’s citation for authoring enacted New York State legislation.
Senior Vice President, Ziegler
Lisa McCracken’s expertise is in conducting research in the not-for-profit senior living sector, writing white papers and articles on various industry topics, and presenting research findings to providers and experts in the field. She is a seasoned lecturer, facilitator and researcher. She has served on various state, regional and national workgroups such as the LeadingAge Engaging Consumers Cabinet, the Quality First Task Force and various association Education & Planning Committees. Outside of senior living, she has extensive experience in the healthcare and public health sectors with community health improvement, community benefit and planning activities.
Catholic Elder Care Specialist, Ziegler
Prior to joining Ziegler, Susan’s most recent position was Vice President, Strategy & System Development for Covenant Health in Massachusetts where she was responsible for creating system-wide strategy and new business development. Prior to joining Covenant, she was a principal with the firm Lanzikos, McDonough & Associates, a Boston-based management consulting firm specializing in elder care. She has also served as the State Long Term Care Ombudsman for the Commonwealth of Massachusetts. She is licensed as both a nursing home administrator and social worker and is a Fellow of the American College of Healthcare Executives. She serves, or has served, as a board member for a wide range of organizations including Presence Health, in Chicago, IL, LeadingAge, Washington DC, the Catholic Health Association of the United States, and the Massachusetts Alzheimer’s Association.